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Unveiling Deception: Pioneering Voice Fraud Detection

Fortify Your Voice Interactions Today! Experience Pindrop’s Leading Anti-Fraud Solutions.

The contact center is often the weakest link in an organization’s security.

Experience the future. Pindrop’s voice fraud detection signals in the voice channel and the IVR to gain a clearer view of fraud impact.

0 %

Reduce 80% of fraud calls to the agent

$ 0 b

Amount of verified losses prevented since 2012

Cutting-Edge Voice Biometrics

Pindrop’s voice fraud detection has a multilayered security approach with voiceprinting technology and real-time call analysis.

Machine learning for fraud detection

Predict and mitigate risk with the latest AI technology for voice recognition across multiple channels.

Enhance
brand & reputation

Pindrop’s security uses behavioral analysis techniques that will protect your company from negative press and boost your brand’s recognition against customer account fraud.

Pindrop® Protect

Pindrop Protect provides insights on each call, assessing the risk based on information fraudsters can’t control – the audio of the call. Pindrop Protect uses patented technology to analyzes over 1,300 features of each call to detect the subtle anomalies that indicate fraud.

PSCU Secures its Phone Channel with Pindrop

PSCU partnered with Pindrop to secure its phone channel. Together, we’re reducing account vulnerability by assessing the risk of phone calls and helping prevent fraud loss.

 

A Credit Union achieved equivalent fraud loss savings of $1 dollar on every call.

CommunityAmerica Credit Union has strengthened their brand as a result by delivering frictionless member services and by providing comprehensive, flexible, and predictive consumer data protection. Find out how they partnered with Pindrop to achieve their goals.

Integrations

When it comes to deploying your cloud-based contact center, there is rarely a “one-size-fits-all” easy button. Pindrop has a robust network of carriers, platforms, contact centers, and system integrators to give you the flexibility you need.

Agent or IVR

Protection across the enterprise from financial fraud. Pindrop can help defend contact centers against. threats both in real-time and analysis events over time to provide a true comprehensive fraud review for your organization.

Agent

Get real time call risk on every call with real-time alerts for agents on potential fraudulent callers.

IVR

Determine call risk and account risk in the IVR to prevent data theft, account mining, ATO, and omni-channel fraud

Technologies

DeepVoice™ Engine

Pindrop’s proprietary deep neural network speaker recognition system to provide voice authentication, data, and analysis.

Phoneprinting® Technology

Full Audio analysis including DTMF looking for 1382 device & audio district attributes used for anomaly detection

Behavior Analysis

Using DTMF Pattern monitors, manners and habits around keypresses, calling reputation, account activity assessment

Pindrop Intelligence Network

A comprehensive database, or consortium, of fraud profiles built from cumulative network data acquired across Pindrop customers and enhanced with Machine Learning on over 1.2B calls
Our Customers

Voice Fraud Recognition Insights: Explore Our Knowledge Hub

Take Action Against Voice Fraud Today

Book a demo & discover how to safeguard your business.