December 3, 2019
Welcoming Voice Comes With Hurdles | Technological and Generational
As the conversational economy grows and intertwines within businesses, it…
The proprietary technologies behind Pindrop® solutions rely on sophisticated machine learning and precision engineering, to help authenticate speakers and detect fraud.
Build unique voice profiles of legitimate and fraudulent callers and passively identify those voices on subsequent calls.
Analyze over 1,300 features of a call’s full audio to:
Analyze signals, metdata, keypress, and reputation of callers.
At the heart of Pindrop’s anti-fraud and authentication solutions are sophisticated machine learning feedback loops and consortium models. This customer feedback allows Pindrop technology to constantly improve true detection rates.
Pindrop’s technologies provide two types of actionable information. First, during the call, Pindrop provides a score, assessing the risk level of the caller. Second, Pindrop’s technologies create prints that can be used to identify the caller on subsequent call attempts.