Can Authentication Improve Agent Retention
June 9, 2022
Organizations utilize Pindrop’s solution to authenticate genuine customers, improve customer experience and help keep customer accounts safe. But the benefits they see are not only limited to those factors – there is one more: improved agent satisfaction.
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2022 Voice Intelligence & Security Report
5 Insights in 15 Minutes
May 12, 2022 @ 1:00 pm - 1:30 pm EST
Ketuman Sardesai & Ben Cunningham
Authentically You
From the moment we're born, we use our voices to identify ourselves, to prove who we are, and to make connections. See how Pindrop is enabling voice for authentication and fraud prevention.
What is the Dark Web?
A Two-Part Series
April 21, 2022 @ 1:00 pm - 2:00 pm EST
Jay Hart and Guest Speaker Brett Johnson
Know When to Change the Locks to Your Contact Center
May 3, 2022
Technology now has opened a door to allow enterprises to advance the way customers can open more worlds safely and privately with just their voice. You simply have to make sure that you are ‘letting the right one in.’
Read HereBiometric Authentication: Enhance Face with Voice
May 2, 2022
When combining voice authentication with face authentication in the same instance or as a backup to each other, the results are very successful.
Read HereBrush Aside Security Questions with Voice Technologies
a Pymnts.com Fireside Chat Featuring Vijay Balasubramaniyan
The phone can be turned into a digital experience as well, tied to alternative, identification verification techniques that take their cue from online activities.
Cost Savings and Business Benefits Enabled by Pindrop
A Commissioned Total Economic Impact Study Conducted by Forrester
According to Forrester Consulting's recent TEI Study, Pindrop delivers 171% ROI. Dive into how Forrester calculated these results.
DownloadConsumer Authentication Experiences: How To Achieve Friction-Free Customer Care
A Pindrop & PYMNTS Collaboration
The Consumer Authentication Experiences report, a PYMNTS and Pindrop collaboration, surveyed nearly 3,800 U.S. consumers to learn how offering innovative verification experiences is helping businesses deliver superior customer service across all channels.
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