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Written by: Pindrop

Contact Center Fraud & Authentication Expert

Are you using an Interactive Voice Response (IVR) system to serve your customers? Convenience may give way to fraud if companies aren’t careful. 60% of fraud starts in the contact center, usually in the IVR. Watch our 20 second public service announcement on an often overlooked “leaky” customer touchpoint.

Register for the Protecting the IVR: 3-Part Webinar Series.