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PINDROP BLOG

Category: Social Engineering

December 19, 2016
Hailstorm Spam Campaigns Being Used to Evade Defenses
In an effort to get past anti-spam and anti-malware systems and put their garbage in front of potential victims, some spammers are avoiding the traditional strategy of sending huge volumes of mail for long periods of time in favor of sending large bursts of spam in a very short timeframe. This technique, known as hailstorm…
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December 15, 2016
Transactional Fraud a Rising Threat For Contact Centers
The fraud landscape is a complex one, and the criminals who run these schemes have a wide variety of ruses to choose from. Which one a fraudster selects for a given attack can depend upon the target, the end goal, and the criminal’s particular talents. Almost all of these scams involve some form of social…
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December 13, 2016
How Social Engineering Enables Fraud
Fraudsters who are looking to separate businesses from their money often will specialize in one kind of scam. Whether it’s credit card fraud, 419 scams, or phone fraud, the people behind these schemes tend to focus their energy on one and learn it inside and out. But despite that specialization, there are common skills that…
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November 29, 2016
Phone Fraud Groups Now Offering Phone Fraud Protection Service
Fraudsters are always looking for new ways to empty the wallets of their victims, and scammers in the U.K. recently have hit on a novel phone fraud technique that preys on people’s fear of other phone fraud scams. The new tactic involves scammers calling up potential victims and offering them a subscription service that will…
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November 21, 2016
Adobe VoCo May Raise New Voice Security Concerns
As voice has continued to emerge as one of the key interfaces for new devices and apps, including vehicles, bank accounts, and home automation systems, concerns about the security of these systems have evolved, as well. Now, as both Google and Adobe have demonstrated systems that can insert and replace words in recorded speech or mimic human…
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November 18, 2016
FCC, Canadian Authorities to Cooperate on Robocall Enforcement
Federal authorities in the United States and Canada have signed an agreement that will allow them to share information on robocalls and caller ID spoofing and cooperate on investigations and enforcement actions. The new memorandum of understanding between the FCC and the Canadian Radio-Television and Telecommunications Commission will allow the two agencies to share a wide…
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November 17, 2016
Carbanak Gang Calling Hotels to Convince Victims to Install Malware
The Carbanak gang, one of the more successful and prolific cybercrime groups at work today, is using a new tactic to get its malware onto target networks: calls to customer service representatives at hotels that convince victims to open malicious attachments. The technique is a simple one but has proven to be quite effective. Rather…
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October 27, 2016
U.S. Indicts 61 in International Phone Fraud Operation
Three weeks after authorities in India disrupted a major phone fraud ring in Mumbai, the Department of Justice has indicted 61 people in relation to the scam, which officials say generated as much as $150,000 per day. The indictments are the result of investigations involving U.S. and Indian authorities and the phone fraud scheme affected tens…
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October 27, 2016
Critics Say Robocall Strike Force Plan Falls Short
With the release of its initial report to the FCC yesterday, the Robocall Strike Force laid out plans to implement technical and policy solutions to address the robocall problem, including a Do Not Originate List and more sophisticated traceback techniques. But consumer advocates say that these ideas, while good, aren’t enough to address the problem…
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October 14, 2016
FTC Charges Three in $9M Phone Fraud Ring
The FTC has shut down a phone fraud scam that involved scammers calling consumers–mostly elderly and on fixed incomes–and pressuring them to invest in web sites that supposedly had ties to large companies, promising quick returns. The scheme allegedly netted the scammers more than $9 million. The scheme involved six companies that the FTC alleges were…
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