PINDROP BLOG

Category: Social Engineering

October 18, 2017
Call Center Criminals Unmasked | Real-Life Fraudsters & Audio Recordings
Call center criminals are becoming increasingly sophisticated in order to maneuver around authentication and security measures, granting them access to sensitive information. It is evident the evolution of fraudsters’ techniques is jump-starting other criminal behavior including account takeover and identity theft – causing the global increase in call center fraud to jump to 113% since…
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September 5, 2017 | Dennis Fisher
Facebook Adware Seen Stealing Users’ Access Tokens
The adware attack campaign that was spreading through Facebook Messenger late last month was enabled by the use of fake Chrome extensions and also stole victims’ Facebook access tokens. The campaign began spreading in the last couple of weeks of August through the use of Messenger messages that included the recipient’s name and a shortened…
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August 30, 2017 | Dennis Fisher
Scammers Impersonate IRS and FBI in New Ransomware Attack
The IRS and the FBI are warning consumers about a new phishing campaign that impersonates both of those agencies in an effort to collect victims’ personal information through a fake questionnaire. The phishing attack uses an email template that includes the seals of both the FBI and the IRS and it plays on people’s fear…
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August 25, 2017
Podcast: Ronnie Tokazowski
In the latest edition of the On the Wire podcast, Dennis Fisher talks with Ronnie Tokazowski of Flashpoint about his research into business email compromise campaigns, especially a new one that originated in West Africa. The new campaign uses rigged PDF files that come from trusted senders to push victims to malicious sites, starting a…
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August 25, 2017 | Dennis Fisher
How Social Engineering Enables a Facebook Adware Campaign
A slick social engineering campaign is using Facebook Messenger, Google Docs, and a series of malicious websites to install adware and other unwanted applications on victims’ machines. The campaign begins with Facebook Messenger messages sent to a new victim. The messages come from a contact of the victim and contain a shortened link that points…
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August 10, 2017 | Dennis Fisher
Phone Scammers Now Pushing Fake Government Grants
Not content with impersonating IRS agents, phone scammers now are pretending to work for the National Institutes of Health and telling victims that they’ve won an NIH grant but must pay a fee in order to get the money. The scam is a variation of the broader scheme in which fraudsters impersonate employees of various…
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August 7, 2017 | Dennis Fisher
Tech Support Scammers Turn to Spam
Criminals who run fake tech support scams are expanding their range of tactics, and now are using spam messages to push victims to their scam sites. Historically, these schemes have been run through two main channels: phone calls or malicious online ads. Victims who visit sketchy sites containing malicious ads connected to fake tech support scams will…
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August 3, 2017 | Dennis Fisher
FCC Proposes $82 Million Fine on Robocall Operation
For the second time in less than two months, the FCC is proposing an enormous fine for someone it alleges ran an illegal robocall operation. The latest fine, announced Thursday, would be $82 million, against a North Carolin man named Philip Roesel, whom the commission says made more than 21 million illegal robocalls. The FCC…
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August 2, 2017 | Dennis Fisher
Phone Fraud Scam Drains Millions From Scottish Businesses
The bank phone fraud scheme that has been making its way through the U.S. and UK has shown up in Scotland, to the tune of £2.5 million in losses. The national police force in Scotland says that a wave of phone scams hit the Highlands region of the country in the last two weeks, targeting businesses. The scheme…
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July 31, 2017 | Dennis Fisher
At DEF CON, Hacking Humans Takes Center Stage
LAS VEGAS–The man sits on the edge of a chair in a tiny, soundproof plexiglass booth. Overhead lights give his face a harsh white-yellow cast and illuminate the sweat popping out on his close-shaved head. The walls of the booth press in as he glances down at a small notebook and nods to a man on the…
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Webinar: Call Center Fraud Vectors & Fraudsters Analyzed