Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Blog

Voice Phishing: How to Protect Yourself from Phone-Based Scams


November 29, 2023

We will explore voice phishing, its definition, how it operates, common variations of voice phishing scams, and, most importantly, how you can identify and prevent these attempts to protect your personal information.

READ HERE
Pulse | Blog

Phone Scams to Watch For in 2024


November 20, 2023

Phone scams can be a serious source of problems for many businesses, including contact centers. Unfortunately, employees are often the most vulnerable part of the business. If an employee does not know about potential phone scams, they may struggle to keep confidential data safe. 

READ HERE
Pulse | Blog

The Benefits of Biometric Liveness in Fraud Detection


November 20, 2023

Biometric authentication was once the most robust security measure. It used hard-to-impersonate biological traits like fingerprints to verify identity. However, nowadays, biometric authentication is not all secure. Fraudsters can bypass the authentication with 3D-printed masks, fake fingerprints, and eye replicas.

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Pulse | Webinar

Social Engineering Fraudster Tactics Threatening Contact Centers


October 8, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

Basics of Phone Number Spoofing and Robocalling

Part 2 of 2


October 1, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

STIR/SHAKEN and the Contact Center

Part 1 of 2


September 24, 2020 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Webinar

Journey of a Fraudster


September 17, 2020 @ 1:00 pm - 1:30 pm EST
Nikolay Gaubitch & David Looney

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Pulse | Blog

Pindrop Loves Voice: But We Don't Need it to Stop Fraud


September 17, 2020

Your fraud solution cannot rely solely on voice.

Read Here
Pulse | Webinar

Phoneprinting™ Technology - A Primer on Pindrop Technology


September 10, 2020 @ 1:00 pm - 1:30 pm EST
Sarosh Shahbuddin

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Pulse | Webinar

AI Takeover: How Smart Leaders Use AI to (Safely) Conquer the World


August 27, 2020 @ 1:00 pm - 1:30 pm EST
Tom Taulli & Matt Garland

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Pulse | Webinar

AI Predicting Fraud 60 Days before ATO - Pindrop Protect 101


August 20, 2020 @ 1:00 pm - 1:30 pm EST
Pearce Mathews

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Pulse | Webinar

Case Study Results: P&C Insurance Detecting Fraud Rings in The Call Center


August 13, 2020 @ 1:00 pm - 1:30 pm EST
Darren Baldwin

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