May 22, 2020
COVID-19 Research
Consumer experience and biometrics are at a crossroad as consumers…
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Phoneprinting® Technology
Pindrop’s patented Phoneprinting technology analyzes over 1,300 factors of a call’s full audio to determine its true device type, geo-location, and carrier.
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May 19, 2020
Fraudster Central
May 14, 2020
How to Avoid Fraud and Service Gaps While Building a Sustainable Contact Center Strategy for the Future
The financial services industry is reacting in real-time as widespread…
May 13, 2020
The Distraction Factor: In Times of Disruption, Fraudsters See an Opportunity
Opportunistic fraudsters are utilizing evolving scripts and increasingly sophisticated technologies…
May 11, 2020
#WFH: 3 Ways to Ensure Customer Experience in Restructured Call Centers
Ensuring customer experience in a large organization is often tricky…
May 7, 2020
Same Tactics, Different Scripts: What Contact Center Fraud Sounds Like in the Age of Coronavirus
Fraudsters thrive during periods of chaos and uncertainty. Any disruption…
May 4, 2020
Tap to Cloud: The Power of Pindrop At Any Stage of Your Cloud Journey
The cloud offers a lot of great functionality for contact…
April 30, 2020
PINDROP PULSE FLASH REPORT: Five Insights of COVID-19 in the Contact Center
A short history of how the pandemic has unfolded –…
April 28, 2020
The Security Threats to Your Call Center are Changing: 3 Actionable Solutions to Current Challenges
Whole segments of the financial services industry have had to…
April 27, 2020
Multifactor Authentication is Imperative
Multi-factor authentication is prevalent in today’s world. From email to…
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Company Overview
Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust in the call center.
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