This interactive calculator is a model* based upon the commissioned Forrester Consulting study, The Total Economic Impact™ of Pindrop’s Authentication and Anti-Fraud Platform. Forrester Consulting conducted interviews of a sample of Pindrop customers and constructed a framework to identify the cost, benefits, flexibility, and value of Pindrop solutions. Forrester identified and quantified key benefits customers experiences after investing in Pindrop’s solutions, including:
- Reduced fraud loss
- Reduced average handle time
- Increased IVR containment savings
- Security analyst redeployment and operational cost avoidance
Forrester also identified three other important benefits which were not quantified:
- Increased customer satisfaction
- Increased agent satisfaction
By filling in the values below, you can determine a high-level estimate of the economic impact of Pindrop’s solutions for your specific business environment.
*This ROI assessment is conservative and is based on cost assumptions made by Forrester that includes architecture, integration, support and licensing costs spread over a period of 3 years. The model also assumes a safety cushion by including a 15% bump up for costs in order to pressure test the numbers.