PINDROP BLOG

Category: Phone Security Threats

November 20, 2015
November 20 – The Week in Phone Fraud
This week in phone fraud, why contact centers matter and why you shouldn’t tweet your phone number. On Tuesday, BAI reported on the growing importance of the contact center in banking and financial services. Along with the uptick in contact center calls, BAI predicts a rise in phone fraud attempts. The report recommends, “Contact centers…
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November 13, 2015
November 13 – The Week in Phone Fraud
This week in phone fraud, hackers steal prisoner phone records and a new loophole in the IRS scam. This week, news broke of a large breach of Securus Technologies prison phone call data, exposing more than 70 million phone records of prisoners and their family and friends. SC Magazine spoke to Pindrop about how this…
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November 6, 2015
November 6 – The Week in Phone Fraud
This week in phone fraud, the FCC fines a cable company for poor call center security and US police arrest a grandparent scammer In the first such case against a U.S. cable company, federal regulators are slapping Cox Communications with a $595,000 fine this week after Cox allowed phone fraudsters from Lizard Squad to socially…
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October 30, 2015
October 30 – The Week in Phone Fraud
This week in phone fraud, scammers target TalkTalk customers after hack and a phone fraudster is on the run in Edinburgh This week, stories have begun to emerge of scams targeting victims of the Talk Talk data breach. Criminals impersonate TalkTalk employees, advising customers how to secure their account. However, in the process, the scammers…
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October 23, 2015
October 23 – The Week in Phone Fraud
This week in phone fraud, teenagers hack the CIA and pranksters hack Target’s store intercoms. On Monday, news broke that a teenager hacked into CIA director John Brennan’s personal email account. The hacker claims to have simply called Verizon, impersonating an employee, to collect personal information on Brennan. He then called AOL, impersonating Brennan himself,…
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October 21, 2015
How A Teenager Hacked The CIA With A Few Phone Calls
Earlier this week, news broke that hackers had accessed the personal email accounts of CIA director John Brennan and Homeland Security Secretary Jeh Johnson. These attacks on some of America’s most security-focused leaders sound like they must have been incredibly sophisticated – maybe the result of organized crime leaders or international espionage. But as it…
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October 16, 2015
October 16 – The Week in Phone Fraud
This week in phone fraud, flood-related phone fraud in South Carolina and hacking phone voice commands. This week, South Carolina officials are warning residents to beware phone scams targeting victims of the recent record-breaking flooding that hit the area. Residents are warning of phony charity scams as well as criminals impersonating utilities or officials offering…
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October 9, 2015
October 9 – The Week in Phone Fraud
This week in phone fraud, what criminals do with information from data breaches and an expose on Jamaican lottery scams. This week NPR reported on the long term effects of data breaches like the one recently exposed at credit data agency Experian. Avivah Litan of Gartner was interviewed, discussing the way hackers sell this information…
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October 2, 2015
October 2 – This Week in Phone Fraud
This week in phone fraud, hackers can clone voices to bypass phone authentication and scammers target college students. This week, researchers at the University of Alabama are warning that with just a few minutes of your recorded voice, attackers can use voice-morphing tools to trick phone channel authentication. On Monday, the FBI issued a warning…
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September 25, 2015
September 25 – The Week in Phone Fraud
This week in phone fraud, phone scam affects 217 Macy’s stores and a £1M attack in the UK. This week, a Georgia man has been arrested following a string of phone scams targeting Macy’s stores across the US. According the the FBI, the man called stores posing as the company’s Director of Customer Service in…
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