Pindrop + Bandwidth: Secure Comms Are Resilient Comms

It’s never been more important for insurance organizations to audit their security measures. Fraudsters leveraging AI can now easily clone a customer’s voice, prompt it to behave just like genuine callers, and attack contact centers at scale. What’s worse, AI empowers fraudsters to pursue more sophisticated methods of attacking contact centers, consistently outmaneuvering traditional security measures and costing organizations millions in policy takeovers, compliance violations, and reputational damages.

In this webinar, Bandwidth and Pindrop share how the threat landscape has evolved in the age of AI, explore the latest innovations in real-time, continuous authentication and bot detection, and discuss best practices for life, health, and property and casualty insurers to secure their communications.