AI on the line? Please hold

On September 9, 2026, we spotted 2 new synthetic voices dialing our customers. A week later, Meta announced it. It was Muse. And nobody had told the contact centers. Agents just like it are calling all day to check balances, confirm benefits, and ask for refunds, and a whole lot more. Some work for your customers, some for other companies, and a few for fraudsters. They all sound like they belong.

And very soon, someone at your company is going to ask, “So, what’s our policy on AI agents?” and everyone will look to you.
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Pindrop’s Chief Product Officer, Nicholas Holland, and Senior VP of Research, Elie Khoury, will share what we’re seeing and show Pindrop BotStopper™ technology in action. BotStopper detects agentic callers from 2-4 seconds of speech and recognizes known AI voices, including new ones spotted anywhere in the Pindrop Intelligence Network (5,000+ known voices, built from billions of analyzed interactions). Bring your questions.

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Who should join

Security, fraud, identity, IT, and contact center leaders, especially at banks, healthcare payers, retailers, and insurers.

What you'll leave with:

A simple way to sort agent calls by who’s calling and what they want
The questions to answer before you write your policy
Where agent identity is heading, and why detection comes first

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Speakers

Miles PriceHOST

Agentic GTM Principal, Pindrop

Elie Khoury

VP, Research, Pindrop

Nicholas Holland

Chief Product Officer, Pindrop

Don't assume. Verify.

Take the first step toward a safer, more secure future for your business.

Schedule a demo