On-demand webinar
Defending Healthcare Against AI Attacks, Impersonation, and Deepfakes
ORIGINALLY AIRED TUESDAY, MAY 12th, 2026
AI broke trust. Synthetic voices, bots, and deepfake impersonators are slipping past healthcare’s identity controls, putting PHI, compliance, and trust at risk. Three healthcare security experts share what’s actually working now.
Speakers from:
What you’ll take away
Patient access. Telehealth. Help desks. Provider workflows. Every voice and video touchpoint is now an attack surface. We walk through where attackers are getting through today, what real-time identity verification has to do differently, and where healthcare CISOs are putting their budget for the next 12 months.
Where AI is bypassing healthcare identity controls
KBA gets beaten over half the time, OTP about a quarter. We'll walk through the actual attack patterns hitting healthcare in 2026.
(Pindrop, 2025 Voice Intelligence and Security Report)
What real-time identity trust looks like in practice
How deepfake detection, fraud intelligence, and passive authentication work together, without exposing PHI.
Where three healthcare security leaders are focused now
Panel takeaways on the biggest exposure points, what's getting board attention, and where to put dollars this year.
Your expert hosts
Ajit Gaddam
Head of Fraud, AI, and Trust Platforms, HealthEquity
Ajit leads fraud, AI, and trust platforms at HealthEquity, a major custodian of HSAs in the U.S. He’s spent his career building defensive systems for financial and healthcare data at scale, with a focus on how AI is reshaping both attack and defense. At HealthEquity, his team partnered with Pindrop to cut voice-channel fraud by more than 90%.
Jim Routh
Former Chief Security Officer at Aetna and CVS, Board member FS-ISAC, Co-Founder of the Health ISAC
Jim Routh
Former Chief Security Officer at Aetna and CVS, Board member FS-ISAC, Co-Founder of the Health ISAC
Jim is the former Chief Security Officer at Aetna and CVS, a board member of FS-ISAC, and Co-Founder of the Health-ISAC. He’s one of the most recognized voices in healthcare security, with a long track record of pushing zero-trust thinking into operational reality. He writes and speaks frequently on identity, AI risk, and threat intelligence sharing.
Robert Wood
Former Chief Information Security Officer at CMS; CEO and Founder of Sidekick Security
Rob served as CISO at the Centers for Medicare and Medicaid Services, where he led security across one of the most regulated, highest-stakes healthcare environments in the country. He now advises healthcare and public sector leaders on AI risk and security.
Jason Barr
Vice President, Strategic Sales, Healthcare
Jason Barr is Vice President of Strategic Sales at Pindrop, helping payers, providers, and healthtech organizations secure real-time human interaction across the phone channel. With over a decade of experience at the intersection of fraud prevention, digital identity, and trust infrastructure, he works closely with CISOs, CIOs, and compliance leaders to defend against AI-driven impersonation, reduce operational costs, and meet regulatory requirements.
“Reality is threat actors change their tactics. We have to respond…and often we respond with traditional conventional controls. When the technology fundamentally changes, those controls aren’t effective, they don’t work…We have to adjust and change our controls capability.”
Jim Routh
Former Chief Security Officer at Aetna and CVS, Board member FS-ISAC, Co-Founder of the Health ISAC