Pindrop platform
The identity trust platform for the enterprise
Continuous identity verification for every real-time interaction. Know if the identity is synthetic, risky, or known — across voice, video, and digital channels, for customers, workforce, and AI agents.


Restore trust in every real-time business interaction
A customer calling your support line. An employee requesting a password reset. An AI agent acting on an account. Every one is a live interaction—and every one can be faked. Pindrop verifies who, or what, is on the other side while it's happening.
Detect fraud without slowing real customers
Attackers pass the same security questions your customers struggle with. Pindrop authenticates callers passively and flags risk in real time—cutting handle time while closing the door fraud walks through.
Catch insider threats across your workforce
Deepfakes, proxy candidates and impersonators can enter through hiring, helpdesk requests and virtual meetings. Pindrop continuously analyzes identity to help catch suspicious activity before access is granted.
Know when you’re dealing with an AI agent
AI agents and automated callers are already interacting with enterprises at scale. Pindrop BotStopper™ detects human vs. machine in real time and checks against 5000+ registered AI voices, giving your team the signal to decide how automated traffic should be handled.
Trusted by
The best defense for your vulnerable, real-time channels
Three trust engines. All designed to meet the critical needs of enterprises swarmed by bots and deepfakes—without sacrificing normal operations.

One product suite. Three trust engines. Verification in real-time.
Remote interviews, contact center calls, helpdesk requests. Customers, employees, AI agents. Wherever your enterprise connects in real time, it needs verification, not assumption.
Is this identity synthetic?
Detects deepfakes, synthetic voices, AI agents, and bots in real time.


Is this identity risky?
Detects fraud, scams, abuse, and risky behavior using multi-signal analysis.

Is this identity known?
Continuously authenticates humans against their prior enrollment.

Contact center
Phone
Helpdesk
Remote meetings
IVR / IVA
Fueled by the unique Pindrop® Intelligence Network
Every call, every signal, every pattern makes the platform smarter. Breadth and depth that can’t be beat. An advantage no one can replicate.

8+ billion interactions analyzed
15+ years of enterprise scale. Built for real-world threat defense.
2300+ detection signals
Behavioral, acoustic, network, and device signals.
1000+ AI tools modeled
Analyzing leading AI tools to strengthen synthetic detection.
2.7M known bad actors
A fraud consortium built from defending top enterprises.
5000+ AI known voices
And growing. Every AI voice caught makes the consortium stronger.

INTEGRATIONS









Govern, control, extend, and automate your identity trust operations
Pindrop gives security and fraud teams the operational layer to manage identity decisions at enterprise scale, with built-in governance, configurable controls, ecosystem integrations, and AI-powered agents
Compliance
Operate with enterprise-grade governance. A court-recognized BIPA exemption permits qualifying authentication using biometric data without written consent.
Controls
Put policies into action. Configure decisioning, workflows, reporting, investigations, and case management.
Extensibility
Connect Pindrop across your security ecosystem. Integrate through APIs, SDKs, and SIEM/SOC workflows.
Agentic capabilities
Augment fraud and security teams with AI agents. Accelerate investigations, enrollment, and response.
Solutions for your
customer, workforce, and AI agent interactions
Fraudsters sound like customers
The best attackers pass every knowledge-based check you throw at them. Detect the risk you can't see with 2300+ detection signals and a database of 2.7M known bad actors in the Pindrop Intelligence Network. Products with a proven track-record saving companies millions.

Your next hire could be a deepfake
1 in 6 engineering candidates showed signs of fraud, and some were tied to sanctioned nations. Pindrop Pulse® for Meetings flags proxy candidates and identity swaps across every interview stage, even during screen sharing, and writes results back to your hiring platform.

Bots are jamming your support lines
AI bots and agents are already in your queue, probing workflows, burning agent time, and reaching sensitive data. Pindrop BotStopper™ technology tells you human or machine in about two seconds and matches against 5000+ AI voices, so you decide what gets through.

Your customers shouldn't have to prove it
Passwords and security questions cost you valuable seconds per call and still get bypassed. Pindrop® Passport authenticates can reduce average member authentication up to 50%, lifting NPS up to 10 points.1

Latest resources
Don't assume. Verify.
Take the first step toward a safer, more secure future for your business.

Pindrop Platform FAQs
The Pindrop platform brings together authentication, risk analysis, and deepfake detection to help you secure real-time business interactions. Your team can use it to verify callers, identify suspicious activity, and detect synthetic identities across contact center calls and remote meetings.
Each engine addresses a different trust question. Pindrop Pulse detects signs of deepfakes and synthetic voices. Pindrop Protect assesses fraud and risk using multiple signals. Pindrop Passport authenticates people against their prior enrollment. Together, these capabilities help your team assess whether an identity is synthetic, risky, or known.
Pindrop’s product suite supports contact centers, helpdesks, remote meetings, and interactive voice response systems. The relevant product depends on the interaction you need to defend, whether you’re verifying a customer, assessing a support request, or checking for deepfakes during a remote interview.
Pindrop supports passive caller verification through analysis of multiple signals during the interaction. Your team can reduce reliance on passwords and security questions while assessing identity and risk. Pindrop Passport authenticates callers against their prior enrollment, helping you maintain security while keeping the conversation moving.
Pindrop evaluates risk throughout a contact center call using behavioral, acoustic, network, and device signals. This gives your team context beyond a caller’s answer to a security question and helps surface suspicious activity as the interaction continues.
Yes. Pindrop Pulse for Meetings helps your team identify signs of deepfake impersonation during live remote interviews. Recruiters and security teams can use those signals to investigate identity concerns before making an offer. A detection signal should inform further verification and human review.
Yes. Pindrop detects bot-driven calls in real time to help your team distinguish automated traffic from human callers. That visibility can help you manage high call volumes and focus support resources on customers who need assistance.
The Pindrop Intelligence Network is a shared record of known fraudsters, built from Pindrop’s analysis of enterprise calls across industries. It adds intelligence about known fraud activity to the platform’s approach to assessing identity and risk.
Disclaimer
- Pindrop Customer Story, MSUFCU, 2026.




