Pindrop platform

The identity trust platform for the enterprise

Continuous identity verification for every real-time interaction. Know if the identity is synthetic, risky, or known — across voice, video, and digital channels, for customers, workforce, and AI agents.

grid of 8 multiple people and audio. some tagged as high risk and some low risk showing the Pindrop Platform functionality

Restore trust in every real-time business interaction

A customer calling your support line. An employee requesting a password reset. An AI agent acting on an account. Every one is a live interaction—and every one can be faked. Pindrop verifies who, or what, is on the other side while it's happening.

01

Detect fraud without slowing real customers

Attackers pass the same security questions your customers struggle with. Pindrop authenticates callers passively and flags risk in real time—cutting handle time while closing the door fraud walks through.

02

Catch insider threats across your workforce

Deepfakes, proxy candidates and impersonators can enter through hiring, helpdesk requests and virtual meetings. Pindrop continuously analyzes identity to help catch suspicious activity before access is granted.

03

Know when you’re dealing with an AI agent

AI agents and automated callers are already interacting with enterprises at scale. Pindrop BotStopper™ detects human vs. machine in real time and checks against 5000+ registered AI voices, giving your team the signal to decide how automated traffic should be handled.

Trusted by

14 of the
top
20 banks

5 of the top 7 life
insurance companies

Top global retailers

The best defense for your vulnerable, real-time channels

Three trust engines. All designed to meet the critical needs of enterprises swarmed by bots and deepfakes—without sacrificing normal operations.

Pindrop logo mark with three interconnecting hexagons each with an icon representing the risk engine synthetic engine and authentication engine
Product Suite

One product suite. Three trust engines. Verification in real-time.

Remote interviews, contact center calls, helpdesk requests. Customers, employees, AI agents. Wherever your enterprise connects in real time, it needs verification, not assumption.

Is this identity synthetic?

Detects deepfakes, synthetic voices, AI agents, and bots in real time.

Explore Pulse
Portrait of a man with glasses, a beard, and dark hair against a blurred background.

Is this identity risky?

Detects fraud, scams, abuse, and risky behavior using multi-signal analysis.

Explore Protect

Is this identity known?

Continuously authenticates humans against their prior enrollment.

Explore Passport

Fueled by the unique Pindrop® Intelligence Network

Every call, every signal, every pattern makes the platform smarter. Breadth and depth that can’t be beat. An advantage no one can replicate.

Mesh of connecting lines showing 2 people

8+ billion interactions analyzed

15+ years of enterprise scale. Built for real-world threat defense.

2300+ detection signals

Behavioral, acoustic, network, and device signals.

1000+ AI tools modeled

Analyzing leading AI tools to strengthen synthetic detection.

2.7M known bad actors

A fraud consortium built from defending top enterprises.

5000+ AI known voices

And growing. Every AI voice caught makes the consortium stronger.

INTEGRATIONS

platform operations

Govern, control, extend, and automate your identity trust operations

Pindrop gives security and fraud teams the operational layer to manage identity decisions at enterprise scale, with built-in governance, configurable controls, ecosystem integrations, and AI-powered agents

Compliance

Operate with enterprise-grade governance. A court-recognized BIPA exemption permits qualifying authentication using biometric data without written consent.

Controls

Put policies into action. Configure decisioning, workflows, reporting, investigations, and case management.

Extensibility

Connect Pindrop across your security ecosystem. Integrate through APIs, SDKs, and SIEM/SOC workflows.

Agentic capabilities

Augment fraud and security teams with AI agents. Accelerate investigations, enrollment, and response.

Solutions for your
customer, workforce, and AI agent interactions

Dropdown

Fraudsters sound like customers

The best attackers pass every knowledge-based check you throw at them. Detect the risk you can't see with 2300+ detection signals and a database of 2.7M known bad actors in the Pindrop Intelligence Network. Products with a proven track-record saving companies millions.

Detect risk in real time
Call log showing phone numbers, call times, directions, risk scores, and a man wearing headset on a video call.

Your next hire could
be a deepfake

1 in 6 engineering candidates showed signs of fraud, and some were tied to sanctioned nations. Pindrop Pulse® for Meetings flags proxy candidates and identity swaps across every interview stage, even during screen sharing, and writes results back to your hiring platform.

Spot synthetic applicants
List showing Wade Warren, Jane Cooper, and Jenny Wilson as low risk, Marcus Webb as high risk with alert icon.

Bots are jamming your support lines

AI bots and agents are already in your queue, probing workflows, burning agent time, and reaching sensitive data. Pindrop BotStopper™ technology tells you human or machine in about two seconds and matches against 5000+ AI voices, so you decide what gets through.

Handle your bot traffic
Interface showing real-time bot detection sorting human callers and bot traffic by phone number and time.

Your customers shouldn't have to prove it

Passwords and security questions cost you valuable seconds per call and still get bypassed. Pindrop® Passport authenticates can reduce average member authentication up to 50%, lifting NPS up to 10 points.1

Explore passive authentication
Caller verification interface showing incoming call, no password or OTP needed, verified with low risk and no friction.

Don't assume. Verify.

Take the first step toward a safer, more secure future for your business.

Schedule a demo

Pindrop Platform FAQs

Get direct answers to common questions about how the platform works, where it fits, and what to evaluate.
What is the Pindrop platform?
How do Pindrop’s three trust engines work together?
Which communication channels does Pindrop support?
How does Pindrop help verify customers without interrupting service?
How does Pindrop assess risk beyond an initial identity check?
Can Pindrop help detect fake candidates during remote interviews?
Can Pindrop identify bot-driven calls?
What is the Pindrop Intelligence Network?

Disclaimer

Sources