LIVE WEBINAR
Five Hidden Costs of Bots in Healthcare
JULY 28th, 11AM PT | 2 PM ET (45 MINUTES)
Healthcare contact centers handle millions of interactions a year. Every one of those calls carries clinical, financial, and legal weight. Organizations have spent years getting them right, from staffing and IVR design to the compliance controls that let sensitive conversations happen at scale.
Almost all of it assumes the caller is a person. That assumption is breaking down.
Join us as we discuss the rapidly increasing volumes of bots calls and how those calls cost your organization in ways you may not have considered.
Speakers from:
What you’ll take away
Attack trends
The latest automated bot call trends and where these attacks are happening
Impact
How these attacks impact healthcare organizations, from hurting patient experience to creating compliance risks
How to assess your risk
Key questions to ask your team to help assess your voice channel risk exposure
Your expert host
Jason Barr
Vice President of Strategic Sales @ Pindrop
Jason Barr is Vice President of Strategic Sales at Pindrop, helping payers, providers, and healthtech organizations secure real-time human interaction across the phone channel. With over a decade of experience at the intersection of fraud prevention, digital identity, and trust infrastructure, he works closely with CISOs, CIOs, and compliance leaders to defend against AI-driven impersonation, reduce operational costs, and meet regulatory requirements.
