Featured Partner NiCE

Enhance caller experience + security

Minimize fraud losses and improve the customer experience by integrating fraud detection and multifactor authentication into your NiCE CXone Mpower contact center.

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Why NiCE + Pindrop

Combat fraud attacks, detect deepfakes, and authenticate customers quickly with the Pindrop^® integration in your NiCE CXone^® Mpower contact center.

Save time + money

Detect fraud and reduce the need for time-consuming, manual authentication methods with Pindrop® Solutions’ audio, voice, and metadata analysis—bringing actionable risk insights into the CXone® experience.

Implement with ease

Use API-enabled workflows to support a wide range of conversational AI use cases and out-of-the-box agent user Interface in CXone and MAX agent desktops.

Receive robust support

Gain confidence in your integration decision with a joint implementation approach that aligns Pindrop expertise with NiCE platform best practices.

Better + stronger together

Discover how Pindrop + NiCE deliver a more secure contact center—without sacrificing speed or customer satisfaction. Find Pindrop solutions on the NiCE CXexchange marketplace.

NiCE CXexchange marketplace