What’s in the report
- Pinpoint ways audio deepfakes are slipping past voice authentication—and what detection layers still appear to hold up.
- Track how AI fraud rings are mimicking human agents to launch real-time, scalable attacks on contact centers.
- Break down the three biggest vulnerabilities in automated phone systems that attackers are exploiting today.
- Explore how top contact centers are combining voice analysis, behavior, and intention modeling to block fraud.
Related research + insights
Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.
