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“It’s better for our customers, better for our agents. It is certainly saving us money on fraud, and it does allow us to adjust faster to new trends and be able to capture them.” 

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See How Pindrop Can Deliver 171% ROI 


How Has Pindrop Impacted Businesses?

Dive into How Forrester Calculated These Results

See How Pindrop Can Deliver 171% ROI 

According to the Forrester Consulting TEI Study


According to the Forrester Consulting TEI Study

Pindrop commissioned Forrester Consulting to conduct a Total Economic Impact™ study, examining the potential return on investment enterprises may realize by utilizing the Pindrop.


The Forrester Total Economic Impact study provides an overview of How Pindrop Customers:

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Our mission is to provide security, identity and trust on every voice interaction

  • Reduced fraud incidents and losses by 15% based on improved detection and analytics.
  • Streamlined experience for live interactions resulting in 10% operational gains for call centers.
  • Increased IVR containment driving $5.9 million in savings.
  • Improved security operations effectiveness, leading to more than $200,000 in savings.

Our mission is to provide security, identity and trust on every voice interaction.

Download the research study to find out how a composite Pindrop customer generated an ROI of 171%. Discover how advanced customer authentication and fraud detection leads to a better bottom line.

-VP of Authentication and Identity Technology, Banking

Key Statistics

Based on a 3 Year Analysis
ROI

171%

BENEFITS PV

$18.37M

NPV

$11.60M

PAYBACK

<6 months

A commissioned study by

Dive into How Forrester Calculated These Results

Pindrop Delivers 171% ROI 
According to the Forrester Consulting TEI Study