EXCLUSIVE OPPORTUNITY

The time is now to action your 2025 fraud detection strategy

With Nuance’s Gatekeeper support phased out out under Microsoft, Pindrop remains the clear leader in voice security and authentication—and now, in our latest on-demand webinar, we break down the new authentication landscape and what deepfake trends to watch out for in 2025.

Secure your future beyond Nuance

The end of Nuance’s Gatekeeper leaves businesses without a clear path for voice authentication. Pindrop’s technology replaces this uncertainty with a proven, secure solution—protecting against fraud, streamlining authentication, and ensuring long-term reliability.

Here’s what you need to know

Last year, Nuance announced the end-of-orderability for its Gatekeeper platform, with on-premises support expected to phase out within 1-2 years. As Nuance shifts under Microsoft, businesses relying on its authentication solutions face uncertainty around future support, innovation, and long-term viability.

Nuance’s transition under Microsoft means its security products could become more tightly integrated into Microsoft’s CCaaS ecosystem, potentially limiting flexibility for businesses that need independent authentication solutions.

With no clear roadmap for future development, Nuance customers may soon need to migrate to a more stable, scalable, and advanced authentication provider before support fully ends.

Pindrop offers a dedicated voice security solution that remains independent, adaptable, and built to evolve with emerging threats like deepfakes and AI-driven fraud. Your existing defense mechanisms like manual questions, voice recognition systems, and OTPs are not sufficient to stop the next generation of fraud attacks. Pindrop’s liveness detection can detect 96.4%1 of deepfake attacks (vs 86%2 of deepfake attacks detected by the competition’s voice authentication solution). Pindrop’s multifactor platform with integrated fraud, and authentication could save you up to $18.4M over 3 years in fraud losses and authentication costs3. Pindrop’s technology is backed by the Pindrop PulseTM Deepfake Warranty which can reimburse you up to $1 million for certain fraud losses that result from undetected synthetic voice fraud (Warranty Terms apply). 

Don’t wait for uncertainty to impact your security strategy. Talk to an expert today and explore how Pindrop’s solutions can help you seamlessly transition and stay ahead of future threats.

Why Pindrop

The end of Nuance’s Gatekeeper leaves businesses without a clear path for voice authentication. Pindrop’s technology replaces this uncertainty with a proven, secure solution—protecting against fraud, streamlining authentication, and ensuring long-term reliability.

Cloud migration without the headaches

Migrating from an on-premises solution requires careful planning. Our experts will help you assess your needs, minimize risks, and ensure a seamless transition on your timeline.

AI-powered deepfake protection

Deepfake threats are no longer hypothetical—they’re a reality. Pindrop’s technology detects and blocks AI-generated voice fraud, preventing fraudsters from bypassing traditional biometric security.

Stronger security without customer friction

Unlike rigid, bundled solutions, Pindrop balances security with a seamless customer experience, ensuring fraudsters stay out while legitimate customers enjoy frictionless authentication.

Stronger security without customer friction

Unlike rigid, bundled solutions, Pindrop balances security with a seamless customer experience, ensuring fraudsters stay out while legitimate customers enjoy frictionless authentication.

Voice security is
not a luxury—it’s
a necessity

Take the first step toward a safer, more secure future
for your business.

Sources + disclaimers

1 https://www.pindrop.com/article/npr-audio-deepfake-study/

2 https://whatsnext.nuance.com/customer-engagement/detect-and-beat-synthetic-voices-with-biometrics/

3 Forrester Consulting: The Total Economic Impact Of Pindrop, 2022 analyzed the impact of Pindrop authentication and fraud detection solutions across 6 customers over a 3 year period and identified above savings in fraud loss prevention, AHT reduction and IVR containment, over and above the current solutions being used by those customers