Pindrop Logo Pindrop Logo

Be prepared with voice security

Invest in a comprehensive fraud detection solution to protect one of your most vulnerable channels—the contact center.

Get started

Why Pindrop

Minimize false positives, help cut fraud losses, and increase customer protection at every stage of the call with real-time detection.

Shield and alert symbol representing reduced fraud risk through proactive monitoring

Catch more fraud, faster

Detect up to 80% of fraud in your contact center1 to reduce losses and protect sensitive customer information.
Agent headset icon representing secure and efficient contact center operations

Eliminate distractions

Minimize false positives to less than 0.5%1 so your team can focus on real threats instead of reviewing genuine calls.
Phone menu icon representing automated IVR systems used for authentication and fraud prevention

Safeguard every step

Analyze calls in the IVR and during agent interactions to spot suspicious activity at critical moments.
Triangle warning and chart icon showing evaluation of call and device risk factors

Evolve risk score at each stage

Update risk analysis dynamically throughout the call journey, allowing for continuous evaluation of caller authenticity.
Circular pattern symbol illustrating improved workflow and operational efficiency

Uncover hidden risks

Review previous calls with new fraud intelligence to identify overlooked threats and create actionable cases.
Waveform icon showing AI audio analysis for deepfake and synthetic voice detection

Stop deepfakes in their tracks

Detect deepfakes with 99.2% accuracy,2 that can help prevent estimated fraud losses of up to $5.1M.3

Helping to secure IVR systems

Our solutions deliver voice security to industry leaders in finance, insurance, and beyond—where dependability and customer satisfaction are essential.

Pindrop Protect icon with a hand holding a phone, symbolizing AI-powered fraud detection and real-time risk scoring across calls

Pindrop® Protect

Minimize the need for expensive, traditional methods like security questions or OTPs with comprehensive, highly reliable fraud detection tech that provides a single risk score for both the IVR and agent stages of a call.

 

Learn More
Pindrop Pulse icon with a sound wave in focus brackets, representing AI-driven liveness detection and deepfake identification

Pindrop® Pulse

Fortify your contact center with modern deepfake detection technology designed to work with our multifactor authentication and fraud detection solutions. Get liveness scores to determine if a caller is human.

Learn More
Tablet displaying the 2025 Voice Intelligence and Security Report cover featuring a digital lock icon representing data-driven fraud detection insights

Gain valuable insights in fraud detection

Explore data-driven solutions to help protect your business and customers from sophisticated fraud while staying informed on evolving tactics.

Download the report

Related research + insights

Access expert research, detailed guides, and practical resources on voice security to strengthen your contact center’s defenses.

Start learning
Article
How to Strengthen Caller Verification When STIR/SHAKEN Falls Short
 December 5, 2025

4 minutes read time

Article
A Smart Start: Why the AI Fraud Deterrence Act is a Promising Proposal for Financial Security
 December 4, 2025

4 minutes read time

Case study
One Year Later: Michigan State University Federal Credit Union Minimizes Fraud Exposure by Millions
 December 1, 2025

7 minutes read time

Pindrop Dots

Digital trust isn’t
optional—it’s essential

Take the first step toward a safer, more secure future for your business.

Sources + disclaimers