Deepfake Fraud is Scaling – Is Your Organization Prepared? [Infographic]

As AI technologies advance, so do the tactics of cybercriminals. Deepfake fraud, once a novelty, has become a significant threat to businesses worldwide. Leveraging sophisticated AI, attackers can now create highly convincing synthetic voices, enabling them to bypass traditional security measures and exploit vulnerabilities across multiple communication channels.

The Escalating Threat Landscape

Recent analyses reveal a concerning surge in deepfake-related incidents:

These statistics highlight the rapid evolution and adoption of deepfake technologies by malicious actors.

Contact Centers: The New Frontline

Contact centers, handling vast volumes of customer interactions, have become prime targets:

The convergence of voice and video channels presents new challenges in verifying the authenticity of interactions

Rethinking Security Measures

Traditional authentication methods, such as knowledge-based questions and one-time passwords, are increasingly inadequate. Attackers equipped with AI tools can easily mimic voices and manipulate conversations in real-time, rendering these measures obsolete.

To combat this evolving threat, organizations must adopt advanced security solutions that can:

Proactive Steps Forward

Understanding the depth and breadth of the deepfake threat is the first step toward mitigation. Equip your organization with the knowledge and tools necessary to stay ahead:

By staying informed and adopting cutting-edge security measures, your organization can effectively counteract the growing threat of deepfake fraud.