Platform
Platform
Pindrop® technologies are safeguarding contact centers and beyond, with secure authentication and fraud detection tools.
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PRODUCTS
Pindrop® Pulse for meetings
Minimize the risk from deepfakes in virtual meetings, while giving teams the confidence to collaborate securely.
Pindrop® Protect
Reduce fraud and better protect customer accounts with near real-time fraud risk assessments.
Pindrop® Pulse for contact centers
Enable your contact center agents to identify synthetic voices, providing critical security to customer calls.
Pindrop® Passport
Reduce operational costs and lower average handle time with hassle-free, multifactor authentication.
VeriCall® Technology
Assess call risk without interrupting the agent or customer experience.
CAPABILITIES
Voice
How can you tell if the person on the call is who they claim to be?
Liveness
Is the voice you’re hearing from a real person or an AI deepfake?
Risk
How risky is the call you’re about to answer?
Device
Is the device being used consistent with the customer you expect?
Behavior
Is the call behavior typical—or a sign of something suspicious?
Reports
2025 Voice Intelligence and Security Report
June 12, 2025
Solutions
Solutions
Our solutions meet the voice security needs of contact centers in various industries, taking a comprehensive approach to fraud detection, deepfake detection, and authentication.
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BY NEED
Deepfake Detection
Spot synthetic speech early and reduce the impact of AI-driven deception.
Meeting Security
Catch deepfakes in virtual meetings before they turn into costly damage
Multifactor Authentication
Enable secure access through voice, device, and behavioral signal checks.
IVR Fraud
Uncover probing activity inside IVRs and help reduce downstream fraud.
IVR Containment
Keep high-risk calls in the IVR and ease pressure on live agent teams.
Voice Analysis
Surface risk indicators from live and post-call voice interactions.
Fraud Detection
Limit fraud exposure using layered risk, behavior, and call signal analysis.
BY INDUSTRY
Banking + Finance
Reduce fraud across IVR, agents, and self-service.
Insurance
Support secure claims, policy workflows, and customer conversations.
Retail
Block refund abuse, loyalty fraud, and account misuse.
Healthcare
Detect spoofing and protect access to patient services.
CASE STUDIES
Fortune 500 Insurer Detects 97% of Deepfakes and Stops Synthetic Voice Attacks with Pindrop® Pulse
Pindrop® Pulse Helps Leading U.S. Insurer Protect Against AI Threats
CommunityWide Puts Member Experience First
VIEW ALL CASE STUDIES
Partners
Partners
Combat security threats with effective authentication and fraud detection—directly in your current contact center technology.
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Google Cloud
Bring voice fraud detection and authentication to your GCP workflows.
Amazon Connect
Add voice risk scoring inside Amazon Connect calls with Pindrop.
Verizon
Leverage Verizon media forking to authenticate inbound calls securely.
Genesys
Embed real-time voice checks into Genesys Cloud CX flows.
Five9
Help detect fraud and support authentication inside your Five9 contact center.
Webex
Defend interactions against fraud and deepfakes in both contact centers and virtual meetings.
BT Group
Strengthen your organisation with robust security against AI-powered threats.
Technology Partners
Explore platforms that support Pindrop voice security integrations.
Articles
Enhanced Pindrop Integrations Simplify Migration from Amazon Connect Voice ID
June 4, 2025
Research + Insights
Research + Insights
Track how Pindrop is shaping the future of voice security as AI, deepfakes, and synthetic speech evolve.
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BY TYPE
Articles
Uncover sharp perspectives from the team that flagged deepfake voice threats before they went mainstream.
Webinars
Join live and on-demand sessions led by industry experts shaping the future of voice security.
Reports
Explore original data and industry-first insights on how AI is transforming voice fraud—and how to stop it.
Guides
Follow trusted frameworks from the leaders in securing voice channels at scale.
BY TRENDING TOPIC
Agentic AI in Action
When autonomous systems impersonate, deceive, and defraud
Deepfake Manipulation
The use of synthetic voices to exploit trust and identity
Virtual Meetings Risk
What happens when fake participants enter real conversations
New Fraud Behaviors
Techniques fraudsters are using to evade detection and exploit systems
TRENDING
Fortune 500 Insurer Detects 97% of Deepfakes and Stops Synthetic Voice Attacks with Pindrop® Pulse
Pindrop® Pulse Helps Leading U.S. Insurer Protect Against AI Threats
CommunityWide Puts Member Experience First
VIEW ALL CASE STUDIES
Company
Company
In a digital world where human and machine converge, Pindrop provides the tools to answer one critical question: Who’s really on the other end?
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About Us
We provide the tools to answer one critical question: Who’s really on the other end?
Newsroom
Company announcements, media coverage, and the latest from Pindrop in the press.
Leadership
Meet the visionaries driving Pindrop’s mission to secure voice interactions worldwide.
Careers
Together, we can redefine the possibilities of voice authentication for a safer and more connected world.
Customer Support
Learn about our dedicated expertise to deliver enhanced protection and seamless performance.
Contact Us
Reach out with media inquiries, partnership opportunities, or general questions.
In the news
How deepfake AI job applicants are stealing remote work
July 11, 2025
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Digital trust isn’t
optional—
it’s essential
Take the first step toward a safer, more secure future for your business.
