WEBINAR

Fraud in the IVR: Discover, Monitor & Protect

$4 Billion dollars of fraudulent activity is coming through the phone channel, making the phone channel the new vector of choice for professional fraudsters. With recent increases in call volume this threat will only increase. Results from a recent Pindrop case study with a top 5 bank in the US supports these findings and future predictions.

Why fraud happens in the IVR?

How Fraudsters are exploiting this channel?

What Pindrop is doing to support IVR monitoring

Pilot Results – Fraud rates & supporting metrics

Options to operationalize IVR fraud intelligence

Your expert panel

Darren Baldwin

Sr. Product Marketing Manager, Market Intelligence, Pindrop

Shawn Hall

VP, Business Intelligence, Pindrop

Voice security is
not a luxury—it’s
a necessity

Take the first step toward a safer, more secure future
for your business.