When Identity Can’t Be Trusted: Defending Healthcare Against AI Attacks and Deepfakes

Healthcare organizations are facing an unprecedented wave of AI-powered cyberattacks, and phone and video channels are now two critically dangerous entry points. In this webinar, Pindrop and a panel of seasoned healthcare security leaders explore how artificial intelligence has fundamentally transformed the threat landscape, enabling bad actors to impersonate patients, employees, and clinicians at scale, at low cost, and with alarming sophistication.

Joining the conversation are Jim Routh, former Chief Security Officer at Aetna and CVS and co-founder of Health ISAC; Robert Wood, former Chief Information Security Officer at CMS; and Ajit Gadam, Head of Fraud, AI and Trust Platforms at HealthEquity. Together, they unpack why healthcare is uniquely vulnerable, from the empathy-driven culture of its frontline workers to the fragmented, multi-door attack surface spanning member lines, provider portals, help desks, and HSA platforms.

The panel dives into what modern defense actually looks like in practice, moving away from outdated knowledge-based authentication toward continuous, passive identity verification that layers device intelligence, voice biometrics, behavioral analytics, and deepfake detection. Ajit shares real-world results from HealthEquity’s implementation, including a greater than 90% reduction in fraud, all while improving customer satisfaction and reducing handle times.

Whether you’re a CISO trying to build the business case for new security investment, or a security practitioner looking for a practical starting point, this session offers candid, experience-driven guidance on how to meet one of healthcare’s most urgent emerging threats.

Book a demo with an expert to learn more!