Authenticate before the caller speaks
Save time by authenticating early with Toneprinting® technology, which analyzes tone-based signals from keypresses made in the IVR as part of the overall risk analysis.
Why Pindrop
Reduce call times and strengthen your authentication capabilities with Toneprinting® technology. Our solutions can efficiently characterize a caller’s device and carrier using tone-based signals from every keypress made in the IVR.
Combating fraud every step of the way
Our solutions are backed with years of research in the voice security industry and proven with customers in finance, insurance, and more.
Detect call risk early
Reduce time by using tech that analyzes carrier metadata and multiple risk factors—sometimes before the call even connects to your contact center.