WEBINAR

Reducing Fraud Through Advanced IVR Technologies

With a guest speaker from Forrester, the first broadcast in the Pindrop Analyst Report Series explores the security risks materializing as a result of the pandemic the readiness of enterprises to handle fraud risks (particularly in the IVR) and recommended strategies to secure the IVR.

Emerging challenges, security risks, and evolutions in contact center fraud.

How securing the IVR is important in order to stop contact center fraud.

Strategies, tools and best practices to secure the IVR and prevent fraud from spreading to other channels.

Your expert panel

Merritt Maxim

VP, Research Director Serving Security & Risk Professionals, Forrester

Mark Horne

Chief Marketing Officer, Pindrop

Pindrop Dots

Digital trust isn’t
optional—it’s essential

Take the first step toward a safer, more secure future for your business.