Healthcare

Is your voice security stack ready for AI attacks?

Bots, deepfakes, and AI-backed schemes are draining accounts, stealing PHI, and overloading workflows.

Assess your risk today

Healthcare
fraud is at a
breaking
point.

1300%

Spike in deepfake fraud.¹

$14.6B

In intended fraud losses in 2025.²

>50%

How often KBAs are bypassed.¹

AI + legacy security = unprecedented fraud.

Legacy security leaves your org vulnerable

Armed with stolen data, AI callers easily bypass KBAs, OTPs, and other legacy security checks—then exploit workflows to change credentials and steal accounts.

Deepfakes and bots steal funds

With access, automation, and synthetic manipulation, attackers drain HSA/FSA funds and reroute benefits—exposing PHI and causing financial losses.

Call times suffer under bot swarms

Automated bots flood contact centers, probing the IVR and monopolizing agents’ time. This surge drives up wait times and blocks legitimate callers.

1210% surge in AI fraud in 2025.³

Our researchers uncovered just how hard AI attacks are hammering healthcare. Discover how these scams are reshaping digital trust.

Read the rest of the story

HEALTHCARE FRAUD

Defend your real-time voice interactions against AI attacks.

The Pindrop platform is built to address the threats facing today’s healthcare orgs.

Authenticates repeat callers

Confirm you’re speaking with legitimate customers using layered factors like video and voice analysis.

Catches risk in real-time

Receive fraud alerts based on risk signals—and intervene before the attacker costs you.

Detects AI imposters

Catch synthetic manipulation like deepfake impersonations—and stop attacks before trust is compromised.

What we saw at a U.S. healthcare provider.⁴

Bot attacks are rampant. Fraud exposure is high. Defenses are needed to detect attacks in real-time.

Dive into the details

Fortify your security.

Connect with an expert and learn how to defend your healthcare contact center against today’s threats.

Citations

¹ Pindrop, “2025 Voice Intelligence and Security Report,” June 2025.
² U.S. Office of Health and Human Services, Office of the Inspector General, “2025 National Health Care Fraud Takedown,” 2025.
³ Pindrop analysis of AI fraud data from January-December 2025
⁴ Anonymous Pindrop healthcare data collected in 2025