Mobile App Voice ID & Security

Easily embed our DeepVoice Engine via Cloud APIs to create more secure, personalized customer experiences.

Your customer’s voice is the key to unlocking
their next great experience

Provide secure, personalized, and intuitive access to the applications your customers care about most using their most unique quality—their voice.

Flexible Cloud APIs

Fast and easy deployment into your application
Always up-to-date with latest algorithms
Robust developer resources

Privacy by Design

No collection or analysis of personal information
Creates anonymized voice profiles
Utilizes hashed identifiers only

International Reach

Content & language agnostic
One-click geographic deployments in over 18 countries

Case Study Title

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Build with Voice

Authenticate, personalize, and safeguard your customers via voice to create stickier, more intuitive in-app experiences

Frictionless Authentication

Fast Account Recovery

Customized User Profiles

Secure Transactions

Speaker Recognition

Enhanced Audio Interactions

The Future of Voice

Many authentication technologies create friction and even vulnerability for the people they are supposed to help. Pindrop’s voice authentication technology replaces impediments with speed and convenience to ensure that only the right people have access to what they need, while those who don’t are kept out.

Applications

By utilizing over 250 voice characteristics including gender, age, language, accent, dialect, and emotion, your software or application can bring voice access, engagement, and control to the next level, increasing security and providing better customer experiences.

Crypto Wallets
& Exchanges

Expedite account lockout restoration, verify high-risk transactions, and secure customer account access.

Banking & Investment Apps

Banking & Investment Apps Create trust for user-to-user transfers, verify large transactions, and increase account security.

Home Security & Controls

Differentiate users and create customized profiles, verify voice commands, and prevent unauthorized access.

Social Community Apps

Allow verification of user profiles for voice only channels so users can know their community is safe.

Our Customers

While doing my quality checks on agent calls, I continue to hear positive comments from customers that they are not having to answer so many questions and they really appreciate how quickly the calls are moving. Pindrop has really made a difference!

Pindrop performed for us 34% better than what we projected in fraud loss reductions.

PSCU’s fraud detection and prevention resources stopped $146 million in fraudulent transactions. The partnership with Pindrop will help toughen our resistance to this emerging fraud threat in the voice channel. Our investment in new risk management technology is a key component of PSCU’s mission to support, protect and optimize every transaction we have with our Owner’s members.

Pindrop Pulse

blog

7 Call Center Trends We Expect to See Throughout 2024

Is your call center ready for the future? The industry is undergoing a major transformation driven by AI, data analytics, and a focus on personalization. Our latest blog explores 7 key trends shaping customer service in 2024. Learn how to adapt and thrive in the evolving call center landscape. Read the full article now.

April 25, 2024

report

2023 Deepfake and Voice Clone Consumer Report

Pindrop and Voicebot.ai have collaborated on an extensive report diving into consumer sentiment around deepfakes and voice clones, and the risks they pose to both businesses and customer data.

November 14, 2023

video

Cutting Through the Noise: How Pindrop Is Setting New Standards in Fraud Prevention

As advanced technologies like artificial intelligence become increasingly sophisticated in their ability to mimic human voices, the risks of voice fraud and deepfake deception have intensified, fueling the emergence of new fraud tactics that threaten businesses and consumers. Pindrop Solutions aims to combat these emerging threats through innovative voice authentication, fraud protection, and deepfake detection technologies. Their platform assesses voice characteristics, caller behavior, device attributes, and live interactions to reliably distinguish between authentic human voices and synthetic or fraudulent attempts. It offers seamless security solutions that enhance protection for organizations while maintaining a frictionless user experience.

March 20, 2024