Beat the Bad Guys:

Contact Center Security Solutions - 

Fraud Detection for 2021 and Beyond 


Thursday, December 3 at 1 PM ET 

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Our mission is to provide security, identity and trust on every voice interaction

We've Accumulated Resources to Help You Deal With Fraud

Fraud costs don’t start in your finance department. They start in your IVR, online, and occur inside and outside of your contact center. While you are aware of the media reported mega-breaches that plague companies and consumers both, have you considered your contact center’s place in the journey from data capture to fraudulent transaction and account takeover? Read more resources here.

Discover Resources →

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Shirley Inscoe: Senior Analyst, Aite

Shirley Inscoe is a senior analyst on Aite Group’s Fraud & AML practice, covering fraud and data security issues. Ms. Inscoe brings to Aite Group 30 years of banking experience in enterprise fraud and payments issues. She has served as the chair of the BITS Fraud Reduction Steering Committee and the co-chair of Early Warning Services’ Advisory Committee, and has been a member of ABA’s Deposit Account Fraud and Payment Systems Committees. Additionally, Ms. Inscoe has spoken at many BAI, ABA, BITS, and NACHA conferences on topics related to payments and fraud prevention and co-authored a book on internal fraud entitled, Insidious: How Trusted Employees Steal Millions and Why It’s So Hard for Banks to Stop Them.

Mark Horne: Chief Marketing Officer, Pindrop

Mark Horne is the Chief Marketing Officer at Pindrop. He is a holistic marketing executive with a proven career record of driving strategic development and operational execution of transformational, customer-centric initiatives that impact and support organizations’ mission and growth objectives. He has led high-performing organizations across the B2B cloud, software, and technology landscape. He has a comprehensive background in creating and spearheading strategies and programs that drive marketing planning strategy, brand awareness, customer demand, and revenue growth. Mark has a B.S. in Marketing and Entrepreneurship at Northeastern University in Boston, an MBA from Georgia State, and is an Executive Scholar at Kellogg School of Management.

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Full Analyst Report Webinar Series

Pindrop Featuring Forrester: Reducing Fraud Through Advanced IVR Capabilities

Original Air Date: Thursday, November 19 | 1:00-2:00 PM ET 


Watch Now

Pindrop Featuring Opus Research: Stopping Fraud at the IVR: The New Front Door

Webinar Date: Thursday, December 10 | 1:00-2:00 PM ET

Register Here

LIVE WEBINAR

percent of financial institutions have seen contact center fraud losses rise in 2020. Learn how to beat the bad guys.

36%

Speakers: 

Register Here
  • How to apply graph analysis for fraud detection, prevention, and prediction in contact centers

  • How to leverage voice channel security for cross-channel fraud detection 

  • How to provide additional fraud savings above and beyond what is detected by other fraud prevention systems in place.



Explore Evolving Challenges and Solutions in The Fight Against Fraud

Investigate emerging anti-fraud technology developed for the increased complexity of fraud across channels in malicious attacks in a live analyst discussion with Pindrop, featuring Aite Group.

60% of fraud begins in or touches the IVR, Yet 45% of FIs could not connect fraud to their IVR in 2020.


  • How to apply graph analysis for fraud detection, prevention, and prediction in contact centers

  • How to leverage voice channel security for cross-channel fraud detection 

  • How to provide additional fraud savings above and beyond what is detected by other fraud prevention systems in place.

Join This Webinar to Learn: