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AI Predicting Fraud 60 Days before ATO - Pindrop Protect 101

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Thursday, August 20, 1PM ET/ 6PM BST
Pearce Mathews, Product Manager at Pindrop

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Artificial Intelligence is constantly breaking new ground, learn how Pindrop has harnessed AI and ML to predict accounts that are at-risk for account takeover. Pindrop uses risk across the call, IVR transactions, and account risk to paint a clear picture of fraud across your organization. Pindrop Protect is a leading fraud prevention solution, detecting up to 80% of contact center fraud, and providing 30-60 day lead times for ATO.

Attend to hear how Pindrop can:

  • Detect up to 80% of phone fraud, even on the first attempt
  • Monitor account mining, reconnaissance activity, and non-monetary transactions
  • Guard against agent social engineering and account takeover 
  • Flag accounts being targeted by fraudsters 30 - 60 day days before an attack

Pearce Mathews
Product Manager @ Pindrop

Pearce Mathews is Product Manager at Pindrop, leading the Protect product line focused on end-to-end contact center fraud detection and cross-channel account risk monitoring. Pearce has a 10+ years experience in product management, security, and telephony. Pearce earned a degree in Mechanicial Engineering and a Masters in Computer Science at Georgia Tech.

Our mission is to provide security, identity and trust on every voice interaction

We've Accumulated Resources to Help You Deal With Fraud

Fraud costs don’t start in your finance department. They start in your IVR, online, and occur inside and outside of your contact center. While you are aware of the media reported mega-breaches that plague companies and consumers both, have you considered your contact center’s place in the journey from data capture to fraudulent transaction and account takeover? Read more resources here.

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