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2022 Voice Intelligence & Security Report

Download Pindrop's new report to get a better understanding of  how bad actors rely on certain authentication methods to commit fraud so that you can open worlds for the right person.


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Pindrop’s 2022 Voice Intelligence and Security Report looks at how today’s systems which allow people the right to access have a dual nature and can also block us against our wishes. The report shows how letting the right one in might be more difficult than it used to be.  

Jay Hart

Principal Sales Engineer, Pindrop

Jay has been in the technology industry for over 25 years working in various roles in sales, professional services, and software engineering. His career has spanned multiple industries including banking and finance, hospitality and travel, retail, public utilities, and government. He has spent the last 15 years as a subject matter expert in speech applications, contact center technologies, and security. He has been with Pindrop since 2013, serving in multiple roles within the organization.

Ketuman Sardesai

Director, Market Intelligence, Pindrop

Ketuman leads market intelligence at Pindrop. He has an extensive background in both early stage and late stage startup companies and has a proven record of helping companies achieve sustainable growth and profitability. His career spans across multiple industries including telecommunications, media, technology and consulting. After getting an MBA from the Stephen M. Ross School at Ann Arbor, he has led several high impact initiatives at various companies including new market entry, product launches, M&A and strategic transformation projects. 


2022 Voice Intelligence & Security Report

Let The Right One In

5 Insights in 15 Minutes:

Original Air Date: Thursday, May 12 at 1 PM ET / 6 PM GMT

Watch to learn:

  • How providing a superior customer experience became a competitive advantage
  • Why private information is no longer private
  • The role of organized crime rings on the dark web
  • How fraud rings use fraud target dossier compilation as a tool 
  • Customers’ preferences on authentication methods

As human beings, one of our fundamental identifiers is our voice. Pindrop’s solution lets people use their voice to quickly and privately connect to, enter, and unlock their world. In today’s context, allowing people to unlock those worlds safely and privately is a challenge.  

of the time fraudsters are able to pass knowledge based authentication questions.