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Whitepaper: GDPR – How It Changes Your Contact Centre

The General Data Protection Regulation (GDPR) changes the way organizations and their customers engage. Set in place to improve the standards around privacy and data protection, the GDPR will become part of the daily workload to increase security. The role played by the contact centre in meeting GDPR requirements will have to be part of a coordinated organisation response.

Please fill out this form and the paper will be emailed to you.

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