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Webcast: EMV Transition, What Credit Card Call Centers Can Expect

with Matt Garland of Pindrop

Webcast Archive: EMV Transition, What Credit Card Call Centers Can Expect

Is your call center prepared for the spike in Card Not Present phone fraud that is sure to follow the EMV transition?

In this webcast, Matt Garland, Pindrop’s VP of Research, will break down the types of call center attacks credit card issuers can expect to see increasing after the EMV transition. Find out what techniques criminals will use to steal your customers’ identities and socially engineer your customer service representatives.

Matt will also review the millions of credit card calls that he and the Pindrop Labs team have analyzed for our annual Phone Fraud Report — that means real data and real “in-the-trenches” stories from credit card call centers.

Please complete this form below to view the webcast:

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