Thank You – Amazon Connect

From the first computers, which quickly made their way to being a major force of communication, to the advent of smartphones, consumers have always been at the forefront of changes and arrivals of interfaces and popular technology. Computers were characterized by the creation of passwords and PINs to keep track of accounts, logins, and access…

Examining the evolution of technology, we have been caught in a trend moving toward natural conversations. The start of this timeline begins with computers, which quickly made their way to being a major force of communication, whether that was through the first emails or internet searches. Bound to the hardwired interface in computers was typing…

With the stresses of Black Friday and Cyber Monday shopping behind us, the holiday shopping season of 2018 has almost come to a close. However, despite all of the holiday cheer, something more sinister may be lurking on the horizon – a 14% increase in fraud attempts. This year, holiday shoppers were expected to spend…