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The Problem of Voice Aging in Biometric Security

Voices change over time. For enterprises that rely solely on voice biometrics for security, this can lead to significant problems in customer experience, fraud, and operations. At the 2017 RSA Conference in San Francisco, Dr. Elie Khoury, Principal Research Scientist with Pindrop, shared his new study on the degradation in performance of modern speaker recognition systems that occur over just four months.

2019 Voice Intelligence Webinar Series – where voice, not touch is the main interface for customers.