October 3, 2018
The Future of Voice, Fraud, and the Impact to CX | A Recap
Voice is growing out of the call center, out of…
Back in 2014, Mashable wrote that Apple Pay would be “the most secure payment platform on the planet.” Yet once it reached the real world, banks reported as much as 6% of transactions as fraud.
Pindrop Labs®, the dedicated research team of Pindrop, conducted a comprehensive survey of financial institutions and their Apple Pay authentication procedures. In this webinar, Director of Research, David Dewey, will present new research from Pindrop® Labs on how financial institutions performed when put to the test. For some providers, the ease with which stolen information was added to an Apple Passbook was astounding, while other remained secure under extreme scrutiny.