Pindrop’s patented Phoneprinting technology analyzes over 1,300 factors of a call’s full audio to determine its true device type, geo-location, and carrier.
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Consumer experience and biometrics are at a crossroad as consumers…
The financial services industry is reacting in real-time as widespread…
Opportunistic fraudsters are utilizing evolving scripts and increasingly sophisticated technologies…
Ensuring customer experience in a large organization is often tricky…
Fraudsters thrive during periods of chaos and uncertainty. Any disruption…
The cloud offers a lot of great functionality for contact…
A short history of how the pandemic has unfolded –…
Whole segments of the financial services industry have had to…
Multi-factor authentication is prevalent in today’s world. From email to…
Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust in the call center.
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Original Webinar Date: April 16th, 2020
Hosts: Darren Baldwin and Shawn Hall
$4 Billion dollars of fraudulent activity is coming through the phone channel. Join our presenters as we look at the rise of fraud in the IVR and discuss why IVRs and contact centers are the new vector of choice for fraudsters
