October 3, 2018
The Future of Voice, Fraud, and the Impact to CX | A Recap
Voice is growing out of the call center, out of…
Did you know that credit union member information sells for more on the black market than regular banking customer information?
In this webinar, Matt Garland, Pindrop’s former VP of Research, will break down what your organization can do to protect it’s members from attack. Learn strategies being used at the top credit unions, banks, and financial institutions to detect social engineering and protect member accounts.
Matt will also review the millions of credit union calls that he and the Pindrop® Labs team have analyzed for the annual Phone Fraud Report — that means real data and real “in-the-trenches” stories from credit card call centers.