January 17, 2020
Pindrop for Amazon Connect | A Balancing Act
Defending the phone channel presents various challenges, especially due to…
AI presents exciting but uncharted territory. New, innovative trends, such as leveraging synthetic voice to imitate deceased actors such as Carrie Fisher in the upcoming Star Wars, are popping up. And as AI forges its way into organizations’ voice interface, like any disruptive technology, benefits for your organization exist alongside new opportunities for criminals to use this technology against you and your customer:.
This webinar will explore potential pitfalls to your voice channels such as :
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