Pindrop® Pulse: Stay Connected, Stay Informed, and Stay Ahead VIEW NOW →

Pulse STAY CONNECTED, STAY INFORMED, STAY AHEAD

Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Report

Supercharging the IVR to Win Customers at Small to Medium-Sized Banks

A Handy Guide for Regional Banks and Credit Unions

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Pulse | Blog

The Caller Authentication Guide for 2021 and Beyond


July 1, 2021

Applying the right caller authentication practices will improve your customers’ experience, increase your performance in customer experience metrics and give a boost to your brand’s power and the overall loyalty around it.

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Pulse | Webinar

Authentication 102: Securing Authentication

Part 2 of 3


July 29, 2021 @ 1:00 pm - 1:30 pm EST
Jay Hart & Dave Dalebroux

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Pulse | Report

Supercharging the IVR to Win Customers at Small to Medium-Sized Banks

A Handy Guide for Regional Banks and Credit Unions

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Pulse | Report

AI for Identity and Security: A Playbook for Financial leaders

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Pulse | Report

Contact Center Authentication: A Mystery Shopper’s Authentication Journey

Analyst Report by Aite Group

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Pulse | Report

VeriCall Product Data Sheet

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Pulse | Report

The 2021 Pindrop Voice Intelligence & Security Report


Explore an in depth analysis of fraud, data theft, and the impact to contact centers during the COVID pandemic.

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Pulse | Report

Next Generation Fraud Prevention


Discover the latest technology breakthrough being used to fight fraud and protect customer accounts.

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Pulse | Report

Stopping Fraud at the IVR, The New Front Door

Analyst Report by Opus Research


Opus Research's latest publication explores how fraudsters are using the IVR as a “rich source of background information.”

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Pulse | Report

Beating the Bad Guys: Safe and Secure Transactions in the IVR

Analyst Report by Aite Group


Aite describes the current market environment of contact center fraud in financial institution contact centers, fraud activity in interactive voice response (IVR), and financial institution’s technology investment plans to combat such fraud.

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Pulse | Report

Reducing Fraud Through Advanced IVR Capabilities

A Commissioned Study By Forrester


Explore an in depth analysis of fraud, data theft, and the impact to contact centers during the COVID pandemic.

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Pulse | Report

The 2020 Pindrop Voice Intelligence & Security Report

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