Pindrop® Pulse: Stay Connected, Stay Informed, and Stay Ahead VIEW NOW →


Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.

Pulse | Webinar

STIR/SHAKEN: How To Maximize The Value For Your Contact Center

September 23, 2021 @ 1:00 pm - 1:30 pm EST
Tim Prugar (Next Caller, a Pindrop Company)

Pulse | Case Study

"The Bank that Service Built" Proves that Happy Employees are the Key to Happy Customers

Read how United handled the call volume increase during the pandemic, how United’s agent satisfaction changed with the new customer verification process and how the employee satisfaction translated into customer satisfaction.

Pulse | Blog

Things You Can Do To Improve Your Contact Center's CX

August 24, 2021

A call center generally deals with thousands of callers on any given day, so adding a personalized touch in every call might at first seem like a daunting task. But, it is crucial to avoid the discouraging sound of indifference in an automated menu or in an agent’s voice.

Read Here

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Pulse | Event

Pindrop at AiteNovarcia's 2021 Financial Crime Forum

Onward & Upward: Outpacing Fraud & Financial Crime

September 14-15, 2021

Pulse | Event

PODCAST: $14 Billion Lost Annually to Fraud - What Can We Do About It?

Max Kurton from Enterprise Management 360 interviews Dr. Nikolay Gaubitch Director of Research EMEA

Listen Here
Pulse | Event

Pindrop at RSA Conference 2021

Virtual Tradeshow

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Pulse | Event

Measuring Risk and Fraud in the IVR & the Impact to the Entire Fraud Ecosystem

Virtual Roundtable

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