Unbeatable Performance: Pindrop's Liveness Detection and the Waterloo Study
August 1, 2023
The Waterloo study highlights the threat of new attacks that remove differences between genuine and machine speech and demonstrates the need for constant innovation to stay ahead of malicious actors.
READ HERE
Building a Future-Ready Contact Center
AMA with Pindrop and Google Cloud
September 12, 2023 @ 2:00 pm - 3:00 pm EST
Gino Cotignola, Sumant Mauskar, Kalebyra White and Jennifer Carbone
Exposing the Truth About Zero-Day Deepfake Attacks: Meta’s Voicebox Case Study
July 5, 2023
A lot has been written in the cyber security press recently about the declining efficacy of voice biometrics. The emergence of Artificial Intelligence (AI)-generated synthetic content has been frequently attributed as a critical threat to the reliability of voice-based authentication methods, casting doubts on its long-term viability.
READ HEREIVR/IVA Authentication Methods
June 14, 2023
The phone channel remains a critical part of the contact center. As such, it is increasingly important to ensure that organizations carefully assess the authentication methodology employed within their IVR/IVA to balance security as well as the customer experience.
READ HEREPart 4: The Delicate Balance of CX and Fraud Detection
A Four-Part Webinar Series
July 27, 2023 @ 2:00 pm EST
Bryce McWhorter and Tara Garnett
Part 3: Deepfakes and the Dark Side of Generative AI
A Four-Part Webinar Series
July 13, 2023 @ 2:00 pm EST
Amit Gupta, VP of Product, Pindrop
Part 2: How your Contact Center & IVR are being weaponized
A Four-Part Webinar Series
June 29, 2023 @ 2:00 pm EST
Shawn Hall, VP of Product, Pindrop
Part 1: Resurgence of Fraud in Contact Centers: Latest Tactics & Vulnerabilities
A Four-Part Webinar Series
June 15, 2023 @ 2:00 pm EST
Shawn Hall, VP of Product, Pindrop
Pindrop Deepfake Detection
May 23, 2023
Deepfake detection tech must evolve quickly. Organizations using voice verification should review their security strategy and adopt a defense-in-depth approach. Pindrop has been developing deepfake detection since 2014, focusing on voice security.
READ HERE