Resources STAY CONNECTED, STAY INFORMED, STAY AHEAD
Pindrop Pulse is a resource hub for everything from the basics of voice fraud and security, to advanced topics and discussions happening in the industry. Take your knowledge to the next level.
2023 Client Forum Exchange (CFX) Q1 Customer Call
Current clients, join us for our Q1'23 CFX call on Wednesday, March 15 at 2 PM ETREGISTER
A Evening with Pindrop: Charlotte Hornets vs. San Antonio Spurs
Request attendance to a basketball evening with Pindrop in Charlotte, NC on Wednesday, February 15 at 6 PM ET.REGISTER
Pindrop’s Record Breaking Year: Patents in 2022
January 24, 2023
Pindrop hit the landmark of 100 patents granted last year with 30 patents granted in 2022 alone. This continues Pindrop’s rich history of innovation, focused on contact center security, user authentication and consumer experience, with the promise of more to come.READ HERE
A Deeper Look into Pindrop’s Latest Platform Improvements
Pindrop announces their latest innovations around new intelligence extracted from voice.
June 14, 2022
Pindrop has announced their latest innovations around new intelligence extracted from voice, as well as new means to investigate potential fraud, create more impactful authentication policies, and help to increase the security posture of contact centers.Read Here
Investment Mobile App Revolutionizes Security Architecture
Introducing Pindrop Voice Verification for a Better User Experience
A leading investment mobile app worked with Pindrop to combine behavioral engineering with security methods to revolutionize the account recovery experience with pre-enrolled voice authentication integrating Pindrop’s speaker recognition API into their mobile application in weeks. They now have rolled out this option to all of their 17+ Million users.Download
Can Authentication Improve Agent Retention
June 9, 2022
Organizations utilize Pindrop’s solution to authenticate genuine customers, improve customer experience and help keep customer accounts safe. But the benefits they see are not only limited to those factors – there is one more: improved agent satisfaction.Read Here
2022 Voice Intelligence & Security Report
5 Insights in 15 Minutes
May 12, 2022 @ 1:00 pm - 1:30 pm EST
Ketuman Sardesai & Ben Cunningham
From the moment we're born, we use our voices to identify ourselves, to prove who we are, and to make connections. See how Pindrop is enabling voice for authentication and fraud prevention.
What is the Dark Web?
A Two-Part Series
April 21, 2022 @ 1:00 pm - 2:00 pm EST
Jay Hart and Guest Speaker Brett Johnson
Know When to Change the Locks to Your Contact Center
May 3, 2022
Technology now has opened a door to allow enterprises to advance the way customers can open more worlds safely and privately with just their voice. You simply have to make sure that you are ‘letting the right one in.’Read Here
Biometric Authentication: Enhance Face with Voice
May 2, 2022
When combining voice authentication with face authentication in the same instance or as a backup to each other, the results are very successful.Read Here
Brush Aside Security Questions with Voice Technologies
a Pymnts.com Fireside Chat Featuring Vijay Balasubramaniyan
The phone can be turned into a digital experience as well, tied to alternative, identification verification techniques that take their cue from online activities.