December 3, 2019
Welcoming Voice Comes With Hurdles | Technological and Generational
As the conversational economy grows and intertwines within businesses, it…
Fraudsters focus on the easiest ways to set up and defraud an individual or organisation. Unless adequately prepared, contact centres provide that opportunity. The only way in which organisations can operate in a digital economy is to offer effective but invisible security – and that means frictionless authentication and end-to-end fraud detection.
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