January 17, 2020
Pindrop for Amazon Connect | A Balancing Act
Defending the phone channel presents various challenges, especially due to…
Fraudsters focus on the easiest ways to set up and defraud an individual or organisation. Unless adequately prepared, contact centres provide that opportunity. The only way in which organisations can operate in a digital economy is to offer effective but invisible security – and that means frictionless authentication and end-to-end fraud detection.
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