October 15, 2019
ICX Card Issuer Summit Report Out – October 2019 Chicago IL
On October 1st, a group of leading professionals from the…
The General Data Protection Regulation (GDPR) changes the way organizations and their customers engage. Set in place to improve the standards around privacy and data protection, the GDPR will become part of the daily workload to increase security. The role played by the contact centre in meeting GDPR requirements will have to be part of a coordinated organisation response.
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