December 3, 2019
Welcoming Voice Comes With Hurdles | Technological and Generational
As the conversational economy grows and intertwines within businesses, it…
Pindrop’s patented Phoneprinting technology analyzes over 1,300 factors of a call’s full audio to determine its true device type, geo-location, and carrier.
Learn More →As the conversational economy grows and intertwines within businesses, it…
We all know KBAs, or knowledge based authentication questions, are…
Have you ever wondered where – and how – fraudsters…
With the impending stresses of Black Friday, Cyber Monday, and…
Pindrop will be in Las Vegas attending re:Invent 2019 from…
Fraudulent calls within the contact center have grown by 350%…
On October 1st, a group of leading professionals from the…
Across the board, insurers found they were experiencing a huge…
In the insurance industry, many insurers run into problems with…
The promise of artificial intelligence is too attractive to ignore.…
See Pindrop's Identity Platform for IOT in action.
Watch Now →Our proprietary technologies work together to create advanced and secure fraud prevention services for the call center.
Learn More →From white papers and webinars to videos and more, we cover everything from fraud protection to call center trends.
Learn More →We protect the world's largest call centers across all industries, from healthcare and government to telecommunications and more.
Learn More →Pindrop® solutions are leading the way to the future of voice by establishing the standard for security, identity, and trust in the call center.
Learn More →In response to the growing threat of security breaches, countries across the European Union (EU) have enacted stringent legislation and regulation regarding the protection of personal data. To maximise protection, the EU is replacing the Data Protection Directive (DPD), which previously regulated the processing and free movement of data within the entirety of the EU, with the General Data Protection Regulation (GDPR). The GDPR will be enforced beginning May 25, 2018, changing how all organisations manage the personal data of EU residents.
As organisations prepare for the GDPR to go into effect, they need to focus on the vulnerabilities of all communication channels, particularly the phone channel, where personal data is constantly collected and processed.
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