November 20, 2019
Connect with Pindrop @ re:Invent
Pindrop will be in Las Vegas attending re:Invent 2019 from…
On October 1st, a group of leading professionals from the credit card issuing industry gathered at Chicago’s Fairmont hotel to participate in a full day of keynotes, workshops, and technology reviews. The topics covered were around fraud, authentication, customer experience, contact center best practices, even white collar crime and the future of voice commerce. Pindrop, along with Discover, hosted the momentus ICX event dedicated to credit card issuers and retail partners. This document will take a brief look into some of the topics covered during the ICX Card Issuer Summit and outline the major themes discussed throughout the event.