May 31, 2019
Deepfakes | What You Need To Know
Let’s start off with something simple: what is a deepfake?…
Pindrop research has shown that contact centers are facing the growing challenge of establishing more secure defenses against aggressive and increasingly sophisticated attacks. According to Gartner’s report, “Don’t Let the Contact Center Be Your ‘Achilles Heel’ of Fraud Prevention”, “Security and risk management leaders should invest now in fraud prevention technology and strategies to protect their enterprises from increasingly sophisticated attacks.”
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Source: Gartner. “Don’t Let the Contact Center Be Your ‘Achilles Heel’ of Fraud Prevention” by Tricia Phillips, Jonathan Care, Published: 2 March 2017.
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