October 3, 2018
The Future of Voice, Fraud, and the Impact to CX | A Recap
Voice is growing out of the call center, out of…
Pindrop research has shown that contact centers are facing the growing challenge of establishing more secure defenses against aggressive and increasingly sophisticated attacks. According to Gartner’s report, “Don’t Let the Contact Center Be Your ‘Achilles Heel’ of Fraud Prevention”, “Security and risk management leaders should invest now in fraud prevention technology and strategies to protect their enterprises from increasingly sophisticated attacks.”
Download your complimentary report to gain access to Gartner’s compelling findings and recommendations including:
Source: Gartner. “Don’t Let the Contact Center Be Your ‘Achilles Heel’ of Fraud Prevention” by Tricia Phillips, Jonathan Care, Published: 2 March 2017.
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