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Next Generation Fraud Prevention: Exploring Graph Analytics in Contact Centers

Pindrop® Protect with Trace Technology predicts future fraud and helps to protect against real-time fraud attacks. Trace can help identify fraudulent activity 60 days before its occurrence allows enterprises to improve their overall organizational security posture and provides a cross-channel view of potential fraud across the entire enterprise. Protect with Pindrop® Trace uses known powerful computer modeling techniques like graph analytics and combines it with proprietary technology to search for connections across calls and accounts.

Pindrop® Trace connects all of your data, so you have the most comprehensive view of potentially fraudulent activity across all touchpoints, enabling you to prevent more fraud and reduce fraud losses. Pindrop® Protect uses the power of graph analytics for fraud detection.

Download the EBook to learn how Trace is preventing fraud and how you can harness data from your phone channel to harden your entire contact center to attack.