Discover the Power of Multifactor Authentication
Pindrop: Protect & Passport
Our mission is to provide security, identity and trust on every voice interaction
We've Accumulated Resources to Help You Deal With Fraud
Fraud costs don’t start in your finance department. They start in your IVR, online, and occur inside and outside of your contact center. While you are aware of the media reported mega-breaches that plague companies and consumers both, have you considered your contact center’s place in the journey from data capture to fraudulent transaction and account takeover? Read more resources here.
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Scott Engels,
Director, Global Presales Engineering,
Pindrop
From his early days at Bank of America to his role today at Pindrop, Scott has been passionate about the use of technology to transform the ways we live and work. Leveraging his years of contact center experience, Scott has worked around the globe, delivering speech analytics and robotic process automation projects designed to balance the desires of the customer with the needs of the business. Today, from the Appalachian mountains of western North Carolina, he manages Pindrop’s Global Sales Engineering team, tasked with educating and evangelizing our customers and prospects on the key concepts and technologies that enable Pindrop’s multifactored approach to fraud detection and authentication.
The balancing act of security and customer experience. Pindrop Protect + Passport provides a single platform for passive, multi-factor authentication and anti-fraud at every point of every call.
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Discover the power of multifactor authentication & fraud detection for contact centers.
Pindrop’s integrated platform establishes a risk foundation across the platform, enables end to end integration from pre-ring to disconnect. Featuring five technologies on one platform, Pindrop’s authentication and fraud detection products offer holistic scoring for.
Featuring Scott Engels, Director of Global Sales Engineering for Pindrop this webinar gives a high level overview of the application of Pindrop products in call centers and offers a live look at these solutions in action.
In this webinar, we will present a demo of the products and show how their application can help businesses:
Improve customer experiences
Enable automatic authentication for trusted callers
Risk mitigation and protection against fraudster attacks
Reduce call handling times
Reduce operational costs, fraud losses and customer churn
Original Air Date:
Thursday, February 11, 2021 at 1 PM ET / 6 PM GMT